6. Do you sell wholesale or work with interior designers?
Yes, and No, We will work with qualified shops and designers. However we can't build volume. For more information, please
email info@willowcreekco.com call 403-0318
7. I'm redesigning a room, can I get pieces to match?
Absolutely, we work with individuals who are redesigning every room of the house. We can help make decisions on furniture and finishes that would work together.For more information please email info@willowcreekco.com
8. How long will it take to receive my purchases?
Willow Creek & Co. is a custom-made furniture manufacturer. This means that each item is designed and finished by a craftsperson. We take special care to make sure each item is made right, for this reason an order can take up to 8to10 weeks. However, if we have the item in our store, it can be picked up immediately.
9.What if I don't like the item?
All purchases can be returned for a refund or exchange for 15-days after receipt. Simply ship the undamaged item back to us the same way it arrived, and we will refund the cost of the item. We regret that shipping charges cannot be refunded.
10.What if an item arrives damaged?
Upon arrival, every item should be inspected by the owner for damage. In the rare event that an item is damaged during shipping, the delivery service will ship the item back to our store, at no cost to you.